There has been a development on the residence card front.
It is exactly two months since we received our “décision favorable “, confirmation that our applications to renew our CDS was accepted. On the document it says we would be contacted by the préfecture about when to collect the actual cards. This is usually by SMS a couple of weeks later.
After a month we emailed the préfecture to ask very politely if they could send another SMS as so far we hadn’t received it. We got no reply.
Two weeks later we sent an email to the Ministère de l'Intérieur, the organisation that issues the "décision favorable", to say if they knew if our cards were ready and what we could do to get them. They replied immediately to say yes they were and that we would be notified when to collect them by our préfecture in Tours, and to contact the préfecture if we hadn't heard anything in another couple of weeks.
We emailed the préfecture again saying we understood that the cards were ready and could they PLEASE send an SMS so that we could collect them and, of course, pay the damned fee of 225€ each.
We have so far had no reply to either of our emails.
Yesterday, I happened to have a conversation with a very nice lady who helps British people with all kinds of French matters, from tax forms to hospital visits. We rarely need her advice these days and the conversation was on behalf of someone else about something completely different but at the end of the call she asked me how we were getting on with our CDS applications. I mentioned that we had had our "décision favorable" two months ago but still not received an SMS.
She told us we won't. The préfecture has changed their procedure and they no longer send text messages (because it's too expensive, apparently)...................WHAT ???!!!
Instead we have to go online and book an appointment for "retrait de titre de séjour" to collect them from the préfecture. If we were not accepted for an appointment, it would mean the cards were not ready yet.
How long would it be before someone at the préfecture replied to our emails to tell us that text messages were no longer used and we should apply online for a rendezvous instead?!
Unbelievable. The whole system is in the dark ages and moves slower than Mr Snail.
However, the story doesn't end there as finding the right website on which to book the appointment was in itself also a challenge. Nothing to do with French bureaucracy is ever easy!
We have appointments for 21st May, nearly three months after our existing cards expired (and nearly seven months since we applied to renew them). The champagne is in the fridge already!!
































